1. Name and contact details of the person responsible for the processing and the company data protection officer

This data protection information applies to data processing by:

Responsible: Cleopa GmbH, Ahornstr. 83a, DE 16727 Velten Tel +49 3304/5659744 Mail

2. Collection and storage of personal data as well as the type and purpose of their use

a) when visiting the website

When calling up our website, the browser used on your end device automatically sends information to the server of our website. This information is temporarily saved in a so -called log file. The following information is recorded without your intervention and saved until automated deletion:

IP address of the requesting computer,
Date and time of access,
Name and URL of the file called,
Website from which the access is made (referrer url),
Used browser and, if necessary, the operating system of your computer and the name of your access provider.

The data mentioned is processed by us for the following purposes:

Ensuring a smooth connection structure of the website,
Ensuring a comfortable use of our website,
Evaluation of system security and stability as well as
for further administrative purposes.

The legal basis for data processing is Art. 6 Para. 1 S. 1 lit. f GDPR. Our legitimate interest follows from the above -listed purposes for data collection. Under no circumstances use the data collected to draw conclusions about your person.

In addition, we use cookies and analysis services when visiting our website. You can get more explanations for this under Section 4 and 5 of this data protection declaration.

b) when registering for our newsletter

If you have expressly consented to Art. 6 Para. 1 S. 1 Lit. a GDPR, we will use your email address to send you our newsletter regularly. The specification of the newsletter is sufficient to provide an email address.

You can unsubscribe at any time, for example via a link at the end of each newsletter. Alternatively, you are also welcome to send your debt request to by email at any time.

You can cancel your membership in the energy network at any time and without any reasons. The easiest way to do this is through an informal email to

c) When using our contact form

If you have any kind, we offer you the opportunity to contact us via a form provided on the website. The specification of a valid email address is required so that we know who the request comes from and to be able to answer it. Further information can be provided voluntarily.

Data processing for the purpose of contacting us takes place according to Art. 6 Para. 1 S. 1 lit. a GDPR on the basis of your voluntary consent.

The personal data collected by us for the use of the contact form will be automatically deleted after the request made by you.

3. Delivering of data

There is no transmission of your personal data to third parties to other than the purposes listed below.

We will only pass on your personal data to third parties if:

They have given their express consent to Art. 6 Para. 1 S. 1 lit. a GDPR,
The transfer in accordance with Art. 6 Para. 1 S. 1 Lit. f GDPR is necessary to assert, exercise or defend legal claims and there is no reason to assume that you have a predominant interest in the non -disclosure of your data,
In the event that there is a legal obligation for the transfer in accordance with Art. 6 Para. 1 S. 1 lit. c GDPR, as well as
this is permitted by law and is required for the processing of contractual relationships with you.

4. Cookies

We use cookies on our site. These are small files that your browser automatically creates and which are stored on your end device (laptop, tablet, smartphone or similar) when you visit our site. Cookies do not do any damage on your device, do not contain viruses, trojans or other malware.

In the cookie, information is stored that arises in connection with the specifically used end device. However, this does not mean that we immediately get knowledge of your identity.

On the one hand, the use of cookies serves to make the use of our offer more pleasant for you. So we use so-called session cookies to recognize that you have already visited individual pages of our website. These are automatically deleted after leaving our site.

In addition, we also use temporary cookies to optimize user -friendliness, which are saved on your end device for a certain specified period. If you visit our site again to take advantage of our services, it is automatically recognized that you have already been with us and what entries and settings you have made in order not to have to enter them again.

On the other hand, we use cookies to statistically record the use of our website and to evaluate for you for the purpose of optimizing our offer (see Section 5). These cookies enable us to automatically recognize when visiting our site that they were already with us. These cookies are automatically deleted after a defined time.

The data processed by cookies are required for the purposes mentioned to safeguard our legitimate interests and the third in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.

Most browsers accept cookies automatically. However, you can configure your browser in such a way that no cookies are saved on your computer or that a hint always appears before a new cookie is created. However, the complete deactivation of cookies can cause you not to use all functions of our website.

5. Analysis tools

Tracking tools

Tracking is carried out on the basis of Art. 6 Para. 1 S. 1 lit. f GDPR. With the tracking measures used, we want to ensure that we are able to design them and the continuous optimization of our website. On the other hand, we use the tracking measures to statistically record the use of our website and evaluate for you for the purpose of optimizing our offer. These interests are to be regarded as justified in the sense of the aforementioned provision.

The respective data processing purposes and data categories can be found from the corresponding tracking tools.

6. Affected rights

You have the right:

According to Art. 15 GDPR to request information about your personal data we process. In particular, you can provide information about the processing purposes, the category of personal data, the categories of recipients, compared to which your data has been or will be disclosed, the planned memory duration, the existence of a right to correction, deletion, restriction of processing or contradiction, the existence of a Complaint law, the origin of your data, unless we have been collected, as well as the existence of an automated decision -making, including profiling and possibly meaningful information on their details;
According to Art. 16 GDPR, to request the correction of incorrect or completion of your personal data stored by us;
to request the deletion of your personal data stored by us in accordance with Art. 17 GDPR, unless the processing of the right to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims is required;
To request the restriction of the processing of your personal data in accordance with Art. or need defense of legal claims or have lodged an objection to the processing in accordance with Art. 21 GDPR;
According to Art. 20 GDPR, your personal data that you have provided to us to receive in a structured, common and machine -read format or to request the transmission to another responsible;
According to Art. 7 Para. 3 GDPR, to revoke your consent to us at any time. As a result, we are no longer allowed to continue the data processing based on this consent for the future and
to complain to a supervisory authority in accordance with Art. 77 GDPR. As a rule, you can contact the supervisory authority of your usual whereabouts or workplace or our Kanzleisitz.

7. Right of objection

If your personal data is processed on the basis of legitimate interests in accordance with Art. 6 Para. 1 S. 1 Lit. f GDPR, you have the right to object to the processing of your personal data in accordance with Art. 21 GDPR, insofar as there are reasons for this, that arise from their special situation or the contradiction against direct mail. In the latter case, you have a general right to object, which is implemented by us without giving a special situation.

If you want to make use of your right of cancellation or objection, an email to is sufficient

8. Data security

We use the widespread SSL procedure (Secure Socket Layer) in connection with the highest encryption level, which is supported by your browser, within the website visit. As a rule, it is 256 bit encryption. If your browser does not support 256-bit encryption, we use 128-bit V3 technology instead. You can see whether a single page of our website is transferred to the closed display of the bowl or lock symbol in the lower status bar of your browser.

We also use suitable technical and organizational security measures to protect your data against random or intentional manipulations, partial or complete loss, destruction or against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

9. Termination and change of this data protection declaration

This data protection declaration is currently valid and has the As of May 2018.

Through the further development of our website and offers about it or due to changed legal or official requirements, it may be necessary to change this data protection declaration. The current data protection declaration can be accessed and/or printed out at any time on our website.